更新工單內容 (#{ticket.title}) 

<div>你好, #{recipient.firstname}:</div>
<br>
<div>
<%= @objects[:article].preferences.dig('whatsapp', 'reaction', 'author') %> 對 #{article.created_by.fullname} 的訊息回應了一個 <%= @objects[:article].preferences.dig('whatsapp', 'reaction', 'emoji') %>：
</div>
<br>
<% if @objects[:article] %>
  <div>
    <blockquote type="cite">
    #{article.body_as_html}
    </blockquote>
  </div>
<% end %>
<br>
<div>
  <a href="#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}/#{article.id}" target="zammad_app">在 #{config.product_name} 中檢視這則訊息</a>
</div>
